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Privacy Statement
A Guide to How We Use and Protect Client Information
Our pledge to you
The trust of our clients is our most precious asset. Protecting your privacy
and safeguarding your personal and financial information is one of our
highest priorities. The following Privacy Statement explains how TraderPick
collects and protects your information. If you have any questions that
this statement does not address, please contact us via e-mail at Support@Traderpick.com.
By opening a TraderPick account or by using the TraderPick Web site, you
give your consent to the collection and use of personal information by
TraderPick as explained in this statement.
Please review the following topics to learn more.
o Why do we gather information?
o What information do we collect?
o When do we obtain information?
o How do we use your personal information?
o What information does TraderPick share with affiliates, alliances and
partners?
o Do we share the information collected with any other third parties?
o Does our Privacy Statement apply to the sites to which we link?
o What steps do we take to protect our clients' personal information?
o What about "cookies" and other tracking devices?
o Can I opt-out of sharing my personal information with non-affiliated
third parties?
o Can I opt-out of receiving certain information?
o Will I be able to review, change or correct my information?
In the event of a change, a revised Privacy Statement will promptly be
mail to You.You agree to accept
of a revised Privacy Statement as actual notice to you.You should review
the Privacy Statement periodically to remain informed of any changes.
Any dispute over our Privacy Statement is subject to this notice and our
Terms and Conditions, including arbitration of disputes and limitation
of damages.
Why do we gather information?
There are several very important purposes. We collect information required
to open an account, to
transact business effectively and to safeguard your assets or your privacy.
But we also continually strive to improve our services and provide you
opportunities to use additional products and services you may find of
interest. To do this, we gather information to help us assess your needs
and preferences. This includes conducting surveys that ask you to provide
demographic information and other means to aid us in anticipating your
needs and satisfying your requests.
What information do we collect?
The information we collect directly from you includes information required
to communicate with you, such as your name, mailing address, telephone
number, and e-mail address; identify who you are, including Social Security
number; and employer name and address.
As required by law, to assess your experience in margin use and trading,
we may also collect your approximate annual income, approximate net worth,
approximate worth, and credit reports to assess your financial position.
We also collect demographic information when you register or request information
on our products. Such demographics include gender, birth date, education,
and occupation.
The information we collect indirectly from you includes your IP (Internet
Protocol) address, browser type, operating system, Internet Service Provider
(ISP), time stamps, transactions placed, products or services used, the
prior and following Web site you view, and banner ads you click.We do
this through the use of cookies, which are small text files sent from
the Web server to your computer. Cookies help us to know you better by
providing operational data we can use to aid your interaction with our
Web site
and improve its navigation and usability.
When do we obtain information?
You directly provide to us the majority of information we collect.You
do this by completing the account application and related documentation,
sending us an e-mail for questions or comment, or submitting information
in response to a promotion or special offer. Other ways we obtain information
are by (1) observing your usage of the Web site, (2) by providing products
and services to you, and (3) through other sources such as credit agencies,
affiliates and business partners. This information enables us to offer
you products and services that should be of interest to you.
How do we use your personal information?
Again, the trust of our clients is our most valued asset. Therefore, we
use personal information only as appropriate to provide you quality service
and total security.
For example, TraderPick may use the information collected from you to
verify your identity and contact information. We may also use this information
to establish and set up your trading account, issue an account number
and contact you with account information. This information helps us improve
our services to you, customize your browsing experience and inform you
about additional products, services or promotions that may be of interest
to you.
TraderPick may also use demographic information provided by others so
that we can develop products and services for our clients.
Should you close your account with us, TraderPick will retain your information,
but only use it to comply with regulatory requirements and to periodically
contact you to offer you the opportunity to reactivate your account or
participate in other valuable offers.
What information does TraderPick share with affiliates, alliances
and partners?
TraderPick may share information with affiliates if the information is
required to provide the product or service you have requested or to provide
you the opportunity to participate in the products or services our affiliates
offer. TraderPick also creates partnerships and alliances with other companies
that offer high-quality products and services that might be of value to
our clients. In order to ensure that these products and services meet
your needs and are delivered in a manner that is useful and relevant,
TraderPick may share some information with partners, affiliates and alliances.
This allows them to better understand the offers that are most relevant
and useful. We may also compare our client lists with those of our partners
and affiliates to ensure that they are not sending messages to you if
you've elected not to be so notified. In our
strategic relationships, we will require that it be identified that an
offer is being extended because of the relationship with us. The use of
your personal information is limited to the purposes identified in our
relationship with the partner or affiliate.
An affiliate is a company that we own or control or with which there
is common ownership with us..
Types of information we share with affiliates are name, e-mail address,
mailing address, and general account and demographic information. This
information may be used for internal reporting, and development strategies.
Examples of partners and alliances may be financial or non-financial
companies, such as airlines, credit card companies, telecommunications
companies, and other services providers. Types of information shared are
name, e-mail address, mailing address, and general account and demographic
information.
Do we share the information collected with any other third parties?
The cornerstone of our Privacy Statement is the commitment to keep our
clients' personal information confidential. TraderPick does not sell,
license, lease or otherwise disclose your personal information to any
third party for any reason.
TraderPick reserves the right to disclose your personal information where
required by law to regulatory, law enforcement or other government authorities.We
may also disclose your information as necessary to credit reporting or
collection agencies, or when necessary to protect our rights or property.
Does our Privacy Statement apply to the sites to which we link?
No.We are not responsible for the privacy policies or the content of sites
we link to and have no control of the use or protection of information
provided by you or collected by those sites. Whenever you elect to link
to a co-branded Web site or to a linked Web site, you may be asked to
provide registration or other information. Please note that the information
you are providing is going to a third party, and you should familiarize
yourself with the privacy policy provided by that third party.
What steps do we take to protect our clients' personal information?
We have made a significant investment and procedures to offer you a safe
and secure trading environment and protect your personal, financial and
trading information with our brokerage house.
When you open an account with us, you are issued a unique account number.
Only a limited number of TraderPick employees who have a need to know
this information will have access to your account number.
Remember: you are ultimately responsible for maintaining the secrecy of
your account number.We strongly recommend that you do not disclose this
information.
What about "cookies" and other tracking devices?
We use cookies to assist us to enhance the performance of our Web site.
(Cookies are small text files sent from the Web server to your computer.)
The TraderPick Web site uses a common technique, HTTP-header cookies,
to identify one-page request from another. The cookies this site creates
do not contain any personal information nor do they contain account information.
They merely allow the site to recognize that a page request comes from
someone. While your browser may allow you to "reject" cookies,
our Web site requires that you accept all cookies in order for the Web
site features and security mechanisms to function fully.
Cookies may also be placed by third parties when you access their sites
through linking from this Web site.We do not have access to these cookies
or any information that these cookies may contain. Please contact the
third-party site for more information on these cookies. Although we encourage
third parties to adhere to appropriate privacy policies and standards,
we are not responsible for the actions or policies of such parties.
To administer and improve the TraderPick Web site, we may use a third
party to track and analyze usage and volume statistical information, including
page requests, form requests, and click paths. All data collected for
this purpose is owned and used by TraderPick. The third party may use
cookies to track behavior and may set cookies on behalf of TraderPick.
These cookies do not contain any personally identifiable information.You
may choose to not accept the cookies.
Can I opt-out of sharing my personal information with non-affiliated
third parties?
Yes. You may direct us not to disclose non-public personal information
to certain non-affiliated third parties.
If you want to elect out of sharing non-public personal information with
non-affiliated third parties, please send an e-mail to
Support@Traderpick.com with the
words "opt-out" in the subject line and your TraderPick account
number in the body text. In so doing, you will be identified as a client
whose non-public personal information is not to be shared with a non-affiliated
third party. An opt-out election must
be made for each separate account you hold at Trader Pick.
California and Vermont residents only: Your non-public personal information
will not be shared with non-affiliated third parties.
Can I opt-out of receiving certain information?
Yes. You can send an e-mail to Support@Traderpick.com
with the word "unsubscribe" in the subject line and your TraderPick
account number in the body text. In doing so, you will be identified as
a client who does not care to be contacted by us through direct communication
for additional product and services offerings or inquires. An opt-out
election must be made for each separate account you hold at TraderPick.
This opt-out will not apply to communications required to service your
account.
Will I be able to review, change or correct my information?
Yes. Personal identifying information may be reviewed, changed or corrected
at any time.You are responsible for maintaining the accuracy and completeness
of your personal and other information.
We urge you to review your information regularly to ensure that it is
correct and complete.
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2004-2009 All rights reserved
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